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Practices & Policies

Privacy Policy & HIPAA Notice

Effective Date: [Insert Date]

This notice explains how Interweave Counseling & Wellness LLC (“we,” “us”) collects, uses, and protects your health and personal information, and your rights under HIPAA.

1. Our Commitment

We protect your personal and health information. We maintain records of your care to provide quality services and comply with legal requirements. We will:

  • Keep your protected health information (PHI) private.

  • Follow this privacy notice.

  • Update this notice as needed; updates are available on our website.

2. How We Use & Share Your Information

For Treatment, Payment, or Operations:
We may use/disclose PHI to provide care, coordinate with other providers, or manage our services.

Legal & Safety:
We may disclose PHI as required by law, court orders, or to prevent serious threats.

Without Authorization:
Public health, oversight, research, law enforcement, specialized government functions, and workers’ compensation disclosures.

Appointment Reminders & Services:
We may contact you about appointments, treatment options, or services we offer.

Note: Your health information is kept strictly confidential and will not be shared with third parties for marketing purposes.

3. Special PHI Protections

Psychotherapy Notes:
Require authorization for most disclosures except for treatment, training, legal defense, compliance, or safety reasons.

Marketing & Sale:
PHI will not be used for marketing or sold.

4. SMS Consent & Data Sharing

  • SMS consent is obtained verbally during your interactions with us.

  • Your mobile number will not be shared with third parties for marketing purposes.

  • Consent is voluntary.

5. Your Rights

  • Request limits on PHI use/disclosure

  • Request specific communication methods

  • Access or get copies of PHI (excluding psychotherapy notes)

  • Request corrections to your PHI

  • Request a disclosure list

  • Receive a paper or electronic copy of this notice

6. Discrimination Policy

Interweave Counseling & Wellness LLC does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, or disability in services, programs, or employment.

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SMS Terms & Conditions

Include a link to your online SMS Terms & Conditions or this information can be in your privacy policy. The Terms & Conditions must include information on the types of messages the user can expect to receive (example: appointment reminders, order alerts, account notifications, etc.). The Terms & Conditions must also include:

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